Computer Network Enterprises, Inc. -- Provide Feedback on our Services in Network Design, Computer Support, Ongoing Maintenance and Website Design

Contact Us
Phone: 281.890.6192
Email: info@cnete.net

Because we are interested in developing a long-term relationship with each one of our clients, we are most interested in our performance, as measured of course from our client's perspective.

If CNE has served your information technology needs recently, we encourage you to complete this brief survey. The results will be sent to CNE's leadership for stringent analysis and followup as necessary. If you would like to be contacted to discuss any issue, please note that desire as instructed. Thanks.


Customer Feedback Form

These questions relate to the initial planning and design of your project.
*Please rate your level of satisfaction with CNE on the following items using the choices below. ( are required)**
	Are you satisfied that CNE took adequate time to learn your unique needs and situation?
	* 5 Highly Satisfied 4 Satisfied 3 Neutral 2 Dissatisfied 1 Highly Dissatisfied

	Are you satisfied in the manner in which the recommendations were presented to you?
	* 5 Highly Satisfied 4 Satisfied 3 Neutral 2 Dissatisfied 1 Highly Dissatisfied

	Are you satisfied that the project outcome was worth the time and money invested in it?
	* 5 Highly Satisfied 4 Satisfied 3 Neutral 2 Dissatisfied 1 Highly Dissatisfied
These questions relate to the technician who was onsite at your location.
*Please rate your level of satisfaction with CNE on the following items using the choices below. ( are required)**
	Describe your satisfaction with the level of our professionalism.
	* 5 Highly Satisfied 4 Satisfied 3 Neutral 2 Dissatisfied 1 Highly Dissatisfied

	Describe your satisfaction with the level of our technical ability.
	* 5 Highly Satisfied 4 Satisfied 3 Neutral 2 Dissatisfied 1 Highly Dissatisfied

	Describe your satisfaction with the way in which we communicate with you and your staff.
	* 5 Highly Satisfied 4 Satisfied 3 Neutral 2 Dissatisfied 1 Highly Dissatisfied

	Would you use our services again?			* Yes No
	Do you currently have a Maintenance Contract with us?			* Yes No
	Would you be interested in learning more about the benefits of routine and scheduled maintenance?			* Yes No
	Would you recommend us to a client, customer or colleague?			* Yes No
	If yes, please enter your referrals here:
	Contact:	Company:	Phone:	Email:




	Are there additional comments you wish to share with the leadership team of CNE?

	Do you have recommendations or ways that we can improve our service?


Your Information
	First Name:	*
	Last Name:	*
	Company Name:
	Email Address:	*
	Phone Number:

	Would you like to be contacted by us to discuss an issue or comment in person? (If Yes, then please enter info above)			Yes No
	Can we use your comments in our marketing materials (website, corporate brochure, etc.)? (If Yes, then please enter info above)			Yes No
	Thank you for taking the time to comment on our level of service. This information is being sent to the leadership team for evaluation. If warranted or requested, we will contact you shortly.